Terms of service
TERMS OF SERVICE
[DISCLAIMER REGARDING THE GENERAL POLICY: The materials below are provided for informational purposes only and do not constitute advertising, solicitation, or legal advice.]
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OVERVIEW
Welcome to My Store! The terms “we,” “us,” and “our” refer to My Store. My Store operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a carefully curated shopping experience (the “Services”). My Store is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (collectively, the “Terms of Service” or “Terms”), describe your rights and obligations when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNTS
By agreeing to these Terms of Service, you represent that you are of legal age in your state or province of residence and that you have given permission for any minor dependents under your care to use the Services on devices that you own, purchase, or control.
To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide through our store is accurate, current, and complete, and that you have all necessary legal rights to provide such information.
You are solely responsible for maintaining the confidentiality of your account login information and for all activity associated with your account. You may not transfer, sell, license, or allow any other individual to use your account.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide accurate descriptions of our products and services through our online stores. However, please note that the colors or appearance of products may differ from what is displayed on your screen depending on the type of device you use to access the store and the settings and configurations of that device.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be exactly the same as the images displayed in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction, as applicable.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. My Store reserves the right to accept or reject your order for any reason, at our sole discretion. Your order will only be considered accepted once My Store confirms acceptance of the order.
We must receive and process your payment before an order is accepted. Please carefully review your order before submitting it, as My Store may not be able to process cancellation requests after an order has been accepted.
If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number you provided when placing the order.
Your purchases are subject to returns or exchanges only in accordance with our Refund Policy [LINK].
You represent and warrant that the products you purchase are for personal or household use and are not intended for commercial resale or export.
SECTION 4 – PRICES AND PAYMENT
Prices, discounts, and promotional offers may change without prior notice. The price charged for a product or service will be the price in effect at the time you place your order and will be stated in your order confirmation email. Unless otherwise expressly stated, listed prices do not include taxes, shipping fees, handling fees, customs duties, or import charges.
Prices listed in our online stores may differ from prices offered at physical stores or at other online or physical stores operated by third parties.
From time to time, we may offer promotional programs applicable to the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotional offer and these Terms, the promotional terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you when necessary.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are legally authorized to use the credit card for the purchase; (iii) charges incurred by you will be approved by your credit card issuer; and (iv) you will pay all charges incurred at the listed prices, including shipping, handling, and all applicable taxes, if any.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for any delays in shipping or delivery. All delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs clearance processes, or events beyond our control.
Once we hand the products over to the carrier, ownership and the risk of loss transfer to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, videos, and audio, as well as the design, selection, and arrangement of those elements, are owned by My Store, our affiliates, or our licensors and are protected by United States and international patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not copy, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Unless expressly stated herein, nothing in these Terms shall be construed as granting you any license or right to any patent, trademark, copyright, or other intellectual property of My Store, Shopify, or any third party.
Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by My Store.
The name, logo, product and service names, designs, and slogans of My Store are trademarks of My Store or its affiliates or licensors. You may not use such trademarks without the prior written permission of My Store.
The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, products, services, designs, and slogans appearing on the Services are the intellectual property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be provided with access to third-party tools as part of the Services. We do not control, monitor, or have any input into such tools.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement from us.
We shall have no liability arising from or relating to your use of optional third-party tools.
Your use of such tools is entirely at your own risk and discretion, and you should ensure that you understand and agree to the terms under which such tools are provided by the relevant third-party provider(s).
In the future, we may also offer new features through the Services, including the release of new tools and resources. Any such new features shall also be considered part of the Services and shall be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may include materials and links to websites provided or operated by third parties, including any embedded third-party functionality.
We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access.
If you decide to leave the Services to access third-party materials or websites, you do so at your own risk.
We are not responsible for any loss or damage arising from your access to third-party websites or from your purchase or use of any products, services, resources, or content available on such websites.
Please carefully review the policies and practices of third parties and ensure that you understand them before engaging in any transaction.
Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately reflects the relationship between Shopify and your store and should not be deleted or modified.]
My Store is powered by Shopify, which enables us to provide the Services to you. However, all purchases you make through our Store are transactions directly with My Store.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and My Store, including any loss, damage, or injury arising from purchased products and services.
You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or relating to your transactions and purchases with My Store.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services will be subject to our Privacy Policy, which can be found here: [LINK]. Certain personal information may also be governed by Shopify’s Privacy Policy, available here.
By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted on the Shopify platform, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you.
Information you submit through the Services may be transferred to and shared with Shopify and third parties that may be located in countries other than your country of residence in order to provide services to you.
Please refer to our Privacy Policy at [LINK] for more information about how we, Shopify, and our partners use your personal information.
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other materials (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.
We may, for example, use the rights granted under this license to operate, provide, evaluate, upgrade, improve, and promote the Services, as well as to perform our obligations and exercise our rights under these Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentives you received in connection with submitting the Feedback; and (iii) your Feedback will comply with these Terms.
We have no obligation to: (1) maintain the confidentiality of your Feedback; (2) compensate you for your Feedback; or (3) respond to your Feedback.
We may, but are not obligated to, monitor, edit, or remove any Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, objectionable, or in violation of any party’s intellectual property rights or these Terms of Service.
You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other proprietary rights.
You further agree that your Feedback will not contain defamatory or unlawful, abusive, or obscene material, or contain any computer virus or other malware that could affect the operation of the Services or any related website.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Feedback.
You are solely responsible for any Feedback you provide and for the accuracy of its content. We assume no responsibility or liability for any Feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on or through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, shipping times, or product availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted an order.
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly, to:
(a) engage in any unlawful or malicious activity;
(b) violate any international, federal, provincial, or local regulation, law, or statute;
(c) infringe upon or violate our intellectual property rights or those of third parties;
(d) harass, abuse, insult, harm, defame, slander, disparage, threaten, or offend our employees or any other person;
(e) transmit false or misleading information;
(f) upload, receive, transmit, download, use, or reuse any material that does not comply with these Terms;
(g) send or arrange to send any advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or similar solicitations;
(h) impersonate or attempt to impersonate another person or organization; or
(i) engage in any other conduct that interferes with or restricts another person’s use or enjoyment of the Services, or that, in our judgment, may harm My Store, Shopify, or users of the Services, or expose them to legal liability.
You further agree not to:
(a) upload or transmit viruses or any type of malicious code that may in any way affect the functionality or operation of the Services;
(b) copy, reproduce, duplicate, extract, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) spam, phish, pharm, or pretext in connection with the Services;
(e) use any robot, spider, data mining or extraction tool, device or automated process, AI tool (such as agentic AI), or manual or automated method to access the Services; or
(f) interfere with, bypass, or circumvent any security or authorization measures, robot exclusion headers, or other measures we use to restrict access to the Services.
We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.
SECTION 14 – AGENTS
14.1
This section (“Agent Terms”) applies if you use, permit, enable, or cause an Agent to access, use, or interact with any Services.
“Agent” means any software or service that performs automated or semi-automated actions on behalf of, or at the direction of, any individual or organization and may be operated on behalf of that person or using that person’s device without direct supervision.
14.2
No Agent may access, use, or interact with the Services unless, at all times, the Agent identifies itself and strictly complies with the requirements set forth in Section 14.4 below.
In addition, no Agent may access, use, or interact with the Services if we have instructed that Agent to cease accessing, using, or interacting with any Services.
14.3
We may impose limitations, including technical measures, on how and to what extent an Agent may access, use, or interact with the Services.
14.4
An Agent must:
(i) identify in every HTTP/HTTPS request that the request is being sent by an Agent and disclose the Agent’s name by including the following string in the user agent field: "Agent/[agent name]";
(ii) not conceal or misrepresent access to, use of, or interaction with the Services performed by the Agent, including by:
(a) simulating human behavior or interaction patterns; or
(b) completing or bypassing CAPTCHAs or measures designed to distinguish humans from computers;
(iii) respond truthfully to any questions or verification requests intended to determine whether the interaction is being performed by a human or a computer; and
(iv) not evade or circumvent any measures designed to block, limit, regulate, or control an Agent’s access to, use of, or interaction with the Services.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services, or any portion thereof, at our sole discretion at any time without notice, and you will remain responsible for paying all fees due through and including the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided for general informational purposes only.
We make no representations or warranties regarding the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
We disclaim all liability arising from your reliance, or the reliance of any other visitor to the Services or anyone informed of the contents of these materials, on such information.
EXCEPT AS EXPRESSLY STATED BY MY STORE, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, COMMERCIAL QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SECTION 17 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT NAME], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM OR RELATED TO YOUR USE OF ANY SERVICES OR PRODUCTS PROVIDED THROUGH THE SERVICES, OR ANY CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR PRODUCTS, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN THE CONTENT, OR ANY LOSS OR DAMAGE ARISING FROM YOUR USE OF THE SERVICES OR ANY CONTENT (OR PRODUCTS) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless My Store, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any loss, damage, liability, or claim (including reasonable attorneys’ fees) made by any third party arising from:
(1) your breach of these Terms of Service or any documents incorporated herein;
(2) your violation of any law or third-party rights; or
(3) your access to and use of the Services.
We will notify you of any indemnification claim, provided that any delay in notification will not relieve you of your obligations unless you are materially prejudiced as a result.
We may control the defense and settlement of such claim at your expense, including selecting counsel, but we will not settle any claim involving your non-monetary obligations without your consent, which may not be unreasonably withheld.
You are obligated to cooperate in the defense of any claims, including by providing relevant documents.
SECTION 19 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless remain effective to the maximum extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service.
Such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this website or in connection with the Services, constitute the entire agreement between you and us and govern your use of the Services, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.
Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not assign, delegate, or transfer this Agreement or any of your rights or obligations under these Terms without our prior written consent.
Any unauthorized attempt to assign or transfer shall be void.
We may freely assign, transfer, or delegate these Terms and our rights and obligations without your consent or prior notice to you.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements under which we provide Services to you shall be governed by and construed in accordance with the federal and state or territorial laws of the jurisdiction in which My Store’s principal place of business is located.
You and My Store agree to the personal jurisdiction and venue of the courts located in that jurisdiction.
SECTION 23 – HEADINGS
The headings used in this agreement are for convenience only and shall not affect the interpretation of these Terms.
SECTION 24 – CHANGES TO THE TERMS OF SERVICE
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website.
It is your responsibility to check our website periodically for changes.
We will notify you of any material changes to these Terms as required by applicable law, and such changes will become effective on the date specified in the notice.
Your continued use of or access to the Services following the posting of any changes to the Terms of Service constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Any questions regarding these Terms of Service should be sent to the following email address:
Our contact information is provided below:
[LEGAL ENTITY NAME]